Terms of Service

Last updated: June 2026. This is a plain-English summary for the v1 launch and will be expanded before live payments. It does not yet constitute final legal terms.

1 · Who we are

TrueBrick is operated by TrueBrick Ltd, a company registered in England & Wales (company number 17175011). You can reach us at hello@truebrick.co.uk.

2 · What a TrueBrick report is

A TrueBrick report is pre-offer property intelligence compiled from public data sources. It is provided for information only. It is not a survey, a structural inspection, a regulated valuation, legal advice, or financial advice. The Offer Range is negotiation guidance, not a valuation or a recommendation to transact.

3 · Accuracy & data sources

Reports draw on third-party and public data (including HM Land Registry, the Environment Agency, the EPC Register, Historic England, planning.data.gov.uk, Police UK and Companies House). We present this data faithfully and record any source that was unavailable in the report's coverage matrix, but we cannot guarantee the underlying records are complete or error-free. Always confirm material findings with your solicitor and surveyor.

4 · Payment

The Core report is a one-off payment of £39, taken securely via Stripe. You will receive your report by email after payment confirms.

5 · Refunds

If a technical fault on our side prevents your report from being generated and delivered, we will re-issue it or refund you in full. Because reports are produced and delivered digitally within minutes, refunds otherwise are at our discretion — contact us and we'll be fair.

6 · Liability

To the extent permitted by law, our liability for any report is limited to the amount you paid for it. We are not liable for decisions you make on the basis of a report; those decisions, and the professional advice supporting them, remain yours.

7 · Changes

We may update these terms. The version in force is the one published here at the time of your purchase.